Leahey Auto Group is committed to safeguarding the privacy of individuals. This Privacy Policy sets out how Leahey Auto Group manages personal information. It is structured as follows:
The main types of personal information Leahey Auto Group collects and holds are:
Leahey Auto Group collects personal information in the course of running its business in a range of different ways, typically through:
Where practicable, Leahey Auto Group collects personal information in connection with running its business directly from the individual concerned. On occasion Leahey Auto Group may collect personal information from someone else such as when speaking to a referee for a job applicant or doing screening for onboarding a new supplier or customer.
Leahey Auto Group stores personal information in electronic and paper form.
Leahey Auto Group uses and discloses personal information as follows:
It may be necessary to share personal information with organisations that provide products or services to Leahey Auto Group. For example, Leahey Auto Group may use third party service providers for the organisation of customer care, implementation of promotions, development of offers, communication and contact with customers, organization of events and for the purpose of obtaining advice and managing its affairs. Leahey Auto Group also uses third party service providers for credit card processing/payment and for IT services (hosting services, database maintenance, etc.).
Leahey Auto Group uses computer programs to make decisions affecting a person's interests to offer products or services that could be of interest. This is typically done via AI Agents within website chat or SMS. The sorts of personal information Leahey Auto Group uses in the operation of the computer program is browsing history on Leahey Auto Group's websites, name, contact information, and other information you may input into Leahey Auto Group's websites. The level of human oversight Leahey Auto Group provides over these decisions is limited — responses and recommendations may be generated automatically, with human review available where a person requests it or where required for follow-up by Leahey Auto Group's staff.
Leahey Auto Group uses cookies on its website. Cookies are small text files that are stored by the website user's browser when they visit a website. This identifies the browser used and can be recognised by Leahey Auto Group's web server. Leahey Auto Group may use cookies to associate a user with social media platforms and, if the user so chooses, enable interaction between the user's activities on Leahey Auto Group's platforms and those social media platforms. Leahey Auto Group's website also uses cookies to analyse website traffic and help provide a better website visitor experience. Website users can make certain choices about the use of cookies through their browser settings. However, if the user disables certain cookies, this may prevent the user from taking full advantage of Leahey Auto Group's website.
Leahey Auto Group's website may contain links to third party websites. Leahey Auto Group does not control or otherwise determine the privacy practices of these third party sites. To find out about their privacy practices, you should check their websites for their privacy policy, or otherwise ask them about their privacy practices.
If you have received a direct marketing communication from Leahey Auto Group and do not wish to receive these communications from Leahey Auto Group in the future, just use the “unsubscribe” function in the email or SMS, or tick the opt out box on postal communications and return the mailed item to Leahey Auto Group.
Leahey Auto Group's website/s are hosted in Australia. On occasion, a third party service provider Leahey Auto Group engages or that Leahey Auto Group is instructed to provide information to may be outside of Australia however, the location of the third party would depend on the specific situation.
An individual may request access to or correction of any of the personal information Leahey Auto Group holds about them by contacting Leahey Auto Group during business hours on (02) 6393 7200 or via the contact page.
Leahey Auto Group may require an individual making a request to verify their identity before processing their request.
Leahey Auto Group will aim to respond to all requests promptly and within 30 days.
Leahey Auto Group may refuse a request where permitted or required by law. Leahey Auto Group will comply with any regulatory requirement to give reasons for its decision.
If you have any queries, concerns or complaints about how Leahey Auto Group handles your personal information please contact Leahey Auto Group during business hours on (02) 6393 7200 or via the contact page. Leahey Auto Group may require an individual making a request to verify their identity before processing their request.
Please provide sufficient details so that Leahey Auto Group can understand the nature of your concern. In most cases, Leahey Auto Group will ask that you put your request in writing.
Leahey Auto Group takes all complaints seriously and will use reasonable endeavours to investigate and respond to a complaint in writing within 30 days of receiving the written complaint. If you remain unsatisfied by Leahey Auto Group's response to your complaint, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner.
Leahey Auto Group may make changes to this Privacy Policy by posting the revised policy on its website. Please check back from time to time to review this Privacy Policy.